I am an executive leader with extensive experience in multi-cultural teams’ management, strategic planning and execution & decision making. Over the course of 26+ years, I have acquired deep Information Technology industry expertise and management expertise in IT operations, client management fields with professional experience in digital transformation, business integration, innovation management, and global delivery centers’ growth and expansion. As director of the Client Innovation Center (CIC) in IBM, I managed to double the capacity of the Center to deliver high-quality complex services across different industries and regions. I was then appointed as the leader of all the Middle East and Africa centers managing 1500+ professionals across 4 countries.

I have developed deep expertise in building and improving management systems and supporting clients around the world. My passion is to build systems and see them bring value to people/organizations, set-up management systems and witness improving organization performance.

Key Skills
- Program executive with broad management & decision making experience. Focused on team management, financial control, crisis management and customer relationship management.
- Managing Acquisition, handling organization change and aligning culture
- Executive Project manager for large/complex projects with extensive experience in planning, tracking, problem solving and team motivation.
- Software process improvement engineer with proficient experience in process improvement and CMMI model